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To help us focus on our core business areas, in 2004 we
integrated market-relevant functions such as marketing and
product management, along with research and development,
directly into the business lines. This brought lasting
improvements in competence, flexibility, and customer orientation.
Today, specific features of different business areas can be
integrated much more thoroughly. Research and development is
linked to the market much more closely. This strengthens our
ability to identify customer requirements in advance and
directly implement them in market-driven, innovate product,
services and solutions. Our market position therefore benefits,
especially in the fast developing field of integration
based on XML technology.
Extended range of products to meet market needs
To enhance the ‘value add’ for our customers, we extended our
range of products and services. In the first quarter, the
Enterprise Transaction Systems business line introduced new
product packages to the market. Our optimized range of solutions
reinforced our traditional position in the business area of
high-performance databases. It assisted our customers in
optimizing, expanding and managing their database applications
and platforms.
In the second quarter, Software AG also expanded the XML
Business Integration portfolio. Integration packages completed
the existing range of services and products, adding technology
platforms for the integration of data and information. The
focus lies on system integration (Enterprise Legacy Integrator),
data integration (Enterprise Information Integrator) and service
integration (Enterprise Service Integrator).
In order to expand our integration business, we established a
Business Process Management (BPM) unit. BPM enhances the
efficiency of business processes along the entire value chain
of an enterprise. BPM is therefore a logical expansion of the
Software AG integration business portfolio.
Besides the horizontal, non-industry specific integration
packages, we added specific vertical industry focused integration
solutions in the third quarter. Software AG strengthened its
profile as a technology and solution provider. The company
has already released integration solutions for financial
service providers, health services, and public administration
with further industry solutions to follow.
Geographic consolidation
With a new international organizational structure, the company
is now aiming for growth in traditional markets and fast,
effective development of new markets. Three regions now support
the 59 countries where we have either branch offices or
distribution partners. This makes it easier to cater to specific
customer requirements, as well as to diverse market, economic and
cultural characteristics. Each of the regions is headed by an
executive board member.
- Region North America / Northern Europe – including the
USA, Canada, the United Kingdom, Scandinavia, and South
Africa. This grouping promotes cooperation between the
primarily English-speaking countries. At the same time,
the exchange of knowledge and experience between countries
is intensified. In adopting this structure, the company
benefits from the traditionally close connections within
the English-speaking culture group.
- Region South – including Southern Europe and South
America. With this grouping, the company not only makes
use of the common linguistic base of these countries, but
also founds future growth on the historically close cultural
and economic relationships between Spain and the South
American countries.
- Region Central / Asia - including the central and Eastern
European countries, Russia, the Middle East, plus Asia and
Australia. With this structure and added support from
Germany, the company caters to the special characteristics
of these promising growth markets.
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Markets of the future - diversification into newly industrialized countries
Up-and-coming economic regions offer promising opportunities for Software AG.
In 2004, we began to focus on these countries. Our strategic alliance with a
Chinese partner strengthened our position in China. It is primarily geared
towards the distribution of our integration products and solutions. Our
previous sales cooperation in South Africa was replaced by our own representative
office. Together with a local company, we initiated a Competence Center in Russia.
Here, the focus lies on upgrading mainframe computers. In Bahrain, we set up a
representative office, servicing 20 clients in Oman, Qatar, Bahrain, Kuwait,
the United Arab Emirates, and Saudi Arabia. Last but not least, with our branch
office in Chile, we succeeded in entering the South American market directly. Our
geographic diversification led to almost instant success. In Chile, we are
supporting the government, the ministry of health, and the Chilean mail service.
Furthermore, newly-won customers include the Russian government, and the
municipal government of Shanghai.
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Restructuring of the regions
Stronger commitment abroad proves effective
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